Terms of Service

Last updated: February 19, 2025

Welcome to the Miko Craft website, mikocraftshop.com (the “Website”). This Website is operated by Domipix Inc. (the “Company,” “we,” “us,” or “our”). We offer this Website—including all information, tools, and services available from Miko Craft—to you (each a “User,”“Customer,” “you,” or “your”), conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our Website and/or purchasing products from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service” or “Terms”), including any additional terms, conditions, and policies referenced herein or available by hyperlink. These Terms of Service apply to all users of the Website, including but not limited to browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our Website. By accessing or using any part of the Website, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the Website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our Website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Website following the posting of any changes constitutes acceptance of those changes.

Our Website is hosted on Shopify Inc., which provides us with the online e-commerce platform that enables us to sell our products and services to you. Please note that Shopify operates as an independent third-party service provider, and its own terms and privacy policies apply to your use of its services.

SECTION 1 – ONLINE STORE TERMS

• By agreeing to these Terms, you confirm that you are at least the age of majority in your jurisdiction or that you have obtained the necessary consent from a parent or legal guardian to allow any minor dependents to use this Website.
• You agree not to use our products or services for any unlawful, unauthorized, or prohibited purposes, including but not limited to violating any applicable local, national, or international laws, regulations, or third-party rights (such as copyright, trademark, or privacy rights).
• You are strictly prohibited from transmitting any malicious code, viruses, worms, or any files or software designed to disrupt, damage, or limit the functionality of this Website or any related systems.
• Any violation of these Terms may result in the immediate suspension or termination of your access to our services, and we reserve the right to take any legal action necessary to protect our interests.

SECTION 2 – GENERAL CONDITIONS

• We reserve the right to refuse service to anyone, for any reason, at any time, including but not limited to violations of these Terms of Service, suspected fraudulent activity, or any actions that may harm the integrity or reputation of Miko Craft or Domipix Inc.
• You acknowledge that your content (excluding sensitive payment information) may be transferred unencrypted and may involve: (a.) transmissions over various networks; (b.) changes to conform and adapt to the technical requirements of connecting networks or devices.
• Credit card information is always encrypted during transfer using industry-standard security protocols (such as SSL/TLS).
• You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service—or any contact on the Website—without express written permission from Miko Craft or Domipix Inc.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

• We do not guarantee that the information available on this Website is accurate, complete, or current. The materials provided are for general informational purposes only and should not be relied upon as the sole basis for making decisions. Users should consult primary, more accurate, complete, or up-to-date sources of information before making any decisions. Any reliance on the material provided on this Website is at your own risk.
• This Website may contain historical information, which by its nature is not current and is provided solely for reference purposes. We are not obligated to update any historical content, and its presence should not be interpreted as an indication of its current validity.
• We reserve the right to modify the contents of this Website at any time without prior notice. However, we are under no obligation to update any information. It is your responsibility to monitor changes to our Website and ensure that the information you rely upon is up to date.

SECTION 4 – MEMBERSHIP AND ACCOUNT MANAGEMENT

• Users may create an account to enhance their shopping experience; however, creating an account is not required to make purchases on this Website.
• By creating an account, you agree to: (a.) Provide accurate, current, and complete information during registration; (b.) Promptly update your account information if there are any changes;(c.) Maintain the confidentiality of your account credentials and accept responsibility for all activities that occur under your account.
• We reserve the right to suspend or terminate accounts that:
  • Violate these Terms.
  • Engage in fraudulent or abusive activities.
  • Provided false, misleading, or outdated account information.
  • Attempt unauthorized access to the Website or its services.
• Accounts that have been terminated for violations may not be re-registered without prior written consent from us. We also reserve the right to cancel orders, refuse service, or block access if an account is found to be in violation of these Terms.
• Users are solely responsible for any losses or damages resulting from unauthorized use of their accounts.

SECTION 5 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

• We reserve the right to refuse, limit, or cancel any order you place with us, at our sole discretion. This may occur for reasons including but not limited to product availability, errors in product or pricing information, or suspected fraudulent activity.
• We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.
• In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made.
• We also reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors, or orders that raise concerns of fraudulent or unauthorized activity.
• Any violation of these terms may result in order cancellation and potential restrictions on future purchases.

SECTION 6 – PERSONAL INFORMATION AND DATA SECURITY

• Your submission of personal information through the store is governed by our Privacy Policy. By using our services, you consent to the collection, storage, processing, and use of your personal information as outlined in the Privacy Policy. 
• We take your privacy seriously and implement appropriate security measures to protect your data from unauthorized access or disclosure. 
• However, while we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security, and you acknowledge that you provide your data at your own risk.
• You have the right to: (a.) Access your personal data held by us; (b.) Request corrections to inaccurate or incomplete data;(c.) Request deletion of your personal data, subject to legal and operational requirements.

For questions regarding your personal data or to exercise your data rights, please contact us at info@mikocraftshop.com.

By continuing to use our Website, you acknowledge and agree to these terms regarding data collection and security.

SECTION 7 – PAYMENT AND CURRENCY

• All prices on this Website are listed in United States Dollars (USD). If you are making a purchase using a non-USD currency, currency conversion fees, exchange rate differences, and any applicable foreign transaction fees imposed by your bank or payment provider are solely your responsibility. We do not control or influence exchange rates or fees applied by third parties.
• We accept the following payment methods: Major Credit/Debit Cards (Visa, MasterCard, American Express, etc.), Shopify Payments, PayPal.
• All payments are processed using secure, encrypted channels to protect your financial data. However, please note that we are not responsible for any security breaches or issues arising from third-party payment processors. We encourage you to review their terms and privacy policies for a complete understanding.
• If payment is unsuccessful, we reserve the right to cancel or delay the order until successful payment is made.

SECTION 8 – PRODUCTS AND SERVICES

• Certain products or services may be available exclusively online through our Website and may be subject to limited quantities. We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction, at our sole discretion. All product offerings are subject to change or discontinuation without notice.
• We make every effort to display products, including colors and images, as accurately as possible. However, we cannot guarantee that your computer monitor’s display of any color will be accurate. Minor variations in color, texture, or appearance may occur due to screen settings or production processes.
• Occasionally, there may be errors, inaccuracies, or omissions in product descriptions, pricing, promotions, shipping charges, or availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information on the Website is inaccurate at any time without prior notice, even after you have submitted your order.
• We do not guarantee that the quality of any products, services, or other materials purchased or obtained will meet your personal expectations. Individual preferences regarding color, size, or style do not constitute valid grounds for returns or refunds unless the product is incorrect.
• Product availability is subject to change without notice. We reserve the right to discontinue any product at any time and are not liable for out-of-stock or discontinued items.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

• By submitting any content to us—whether in response to our request or voluntarily (including creative ideas, suggestions, proposals, or other materials)—you agree that we may use, edit, copy, publish, distribute, translate, and otherwise utilize such content in any medium, at any time, without restriction or compensation. We are under no obligation to maintain submissions in confidence, provide compensation, or respond to any comments.
• While we reserve the right to monitor, edit, or remove any content at our sole discretion, we are not obligated to do so. This includes content that we deem unlawful, offensive, defamatory, obscene, or otherwise objectionable, or that violates intellectual property rights or these Terms of Service.
• You are solely responsible for your submissions and must ensure they do not infringe on third-party rights, including copyright, trademark, privacy, or proprietary rights. Additionally, your submissions must not contain unlawful, abusive, or harmful material, including malware or viruses that could disrupt our services. Misrepresentation, including the use of false email addresses or impersonation, is strictly prohibited.
• We assume no responsibility or liability for user-generated content posted by you or any third party.

SECTION 10 – SHIPPING, HANDLING, AND RISK TRANSFER

• Shipping fees are calculated at checkout based on destination and order weight.
• Delivery dates are estimates and are not guaranteed due to factors beyond our control, such as customs delays or courier issues.
• Risk of loss or damage transfers to the customer once the order is handed over to the shipping carrier.
• If your order is lost or delayed, please contact the carrier first before reaching out to us.
• We do not ship to P.O. boxes.

For further details, please review our Shipping Policy.

SECTION 11 – CANCELLATIONS, RETURNS, AND REFUNDS

(a) Order Cancellations

• Orders cannot be canceled once processed. Contact us immediately after placing your order if changes are needed.

(b) Returns and Exchanges

We only accept returns or exchanges if the wrong item was shipped.

Return and exchange requests must be made within 7 days of receiving your order.

We do NOT accept returns if:

• The item has been used or altered.
• The packaging has been opened (unless the item is defective).
• The return is due to a change of mind.
• The request is made without a valid reason as outlined in our return policy.

If an exchange isn’t possible, we will issue a refund to your original payment method.

(c) Refunds

• Approved refunds will be processed within 10 business days.
• Refunds will be credited to the original payment method.

For further details, please review our Return & Refund Policy.

SECTION 12 – INTELLECTUAL PROPERTY AND COPYRIGHT

• All content on this Website, including but not limited to text, images, logos, graphics, product descriptions, videos, and any other materials, is owned by the Company or its licensors and is protected by copyright and other intellectual property laws. You may not copy, reproduce, distribute, or otherwise use any of the content on this Website without our express written permission, except as permitted by applicable law for personal, non-commercial use.
• If you use any content from this Website for non-commercial purposes (such as a blog, review, or shared content), you must provide proper attribution to us, clearly indicating the source and linking back to our Website. Failure to provide appropriate credit will constitute a violation of these Terms of Service.
• Miko Craft's logo and trademarks are the exclusive property of the Company. You are prohibited from using the logo or any of our trademarks without prior written consent, except for personal, non-commercial use. Any unauthorized use may result in legal action.
• By submitting user-generated content (such as reviews, comments, or media), you grant us a perpetual, royalty-free, irrevocable license to use, modify, publish, distribute, and otherwise exploit such content for promotional, marketing, or any other lawful purposes, in any medium or format, now known or later developed.
• If you believe that your work has been copied in a way that constitutes copyright infringement, or if you believe your intellectual property rights have been violated in any other way on our Website, please contact us immediately at info@mikocraftshop.com. We will take appropriate action to address the issue.

SECTION 13 – THIRD-PARTY LINKS AND TOOLS

• We may provide you with access to third-party tools over which we have no control, oversight, or input. You acknowledge and agree that such tools are provided on an “as is” and “as available” basis, without warranties, representations, or conditions of any kind, and without any endorsement.
• Your use of these optional tools is entirely at your own risk and discretion, and you should review and approve the terms set by the respective third-party providers. We shall have no liability arising from or relating to your use of any optional third-party tools.
• We do not examine, evaluate, or warrant the accuracy or reliability of such third-party materials, and we disclaim all liability for any third-party content, products, services, or websites.
• Any transactions or interactions you have with third-party websites are solely between you and the third party, and we are not responsible for any resulting harm or damages. We strongly advise you to review the policies and practices of third parties before engaging in any transactions. 
• Any complaints, claims, concerns, or questions regarding third-party products or services should be directed to the respective third party.
• We may also introduce new services, features, tools, or resources in the future. Such additions will also be subject to these Terms of Service.

SECTION 14 – PROHIBITED USES

You are prohibited from using the Website or its content for:

• Illegal purposes or violations of any laws or regulations.
• Infringing intellectual property rights, including but not limited to copyrights and trademarks.
• Harassment, discrimination, or hate speech.
• Spreading harmful code or malware, or engaging in any fraudulent activities.
• The distribution, promotion, or sharing of pornographic, obscene, or explicit content, including but not limited to graphic sexual content, lewd or profane material, or any content that may be considered offensive, vulgar, or harmful to others.
• The promotion of adult services or material in a manner that violates applicable laws or regulations.
• Attempting to bypass security measures or gain unauthorized access to the websites.
• Any form of content or behavior that harms, exploits, or endangers children in any way, including but not limited to child pornography, exploitation, or abuse.
• Engaging in any activity that promotes harm or injury to children or encourages others to engage in harmful behavior toward children.

Any violation of these prohibited uses may result in the suspension or termination of your access to the Website and legal action.

SECTION 15 – LIMITATION OF LIABILITY AND DISCLAIMERS

The services and products offered by Miko Craft are provided "as is" and "as available" without any warranties of any kind, either express or implied. Miko Craft and its Company, shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to damages for loss of profits, revenue, goodwill, data, or other intangible losses, resulting from your use or inability to use the Service, even if we have been advised of the possibility of such damages. 

To the fullest extent permitted by law, Miko Craft, its subsidiaries, parent companies, affiliates, directors, employees, or agents shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether in an action in contract, tort (including but not limited to negligence), or otherwise, arising out of or in connection with the use or inability to use our Website, products, services, or any other content provided on this Website.

• Shopify Platform Disclaimer

Our Website is hosted by Shopify Inc. We are not responsible for any technical difficulties, downtime, or issues arising from the Shopify platform, including but not limited to Website crashes, errors, or delays. Shopify's terms of service and privacy policies govern transactions processed through their platform. We recommend reviewing their policies for a complete understanding.

• Third-Party Payment Processors

All payments on this Website are processed through third-party services such as Shopify Payments or PayPal. We are not responsible for any issues, including payment failures, unauthorized transactions, or security breaches, arising from the use of these payment processors. Please review the third-party payment processors' terms and privacy policies for further details.

• External Links Disclaimer

Our Website may contain links to third-party websites for your convenience. However, we do not control, endorse, or guarantee the content or practices of these external sites. We are not liable for any damage, loss, or inconvenience caused by your use of these external websites. You access them at your own risk.

• Product Availability Disclaimer

While we strive to maintain accurate stock levels on our Website, we cannot guarantee the availability of products at all times. If an item is out of stock or discontinued, we will notify customers and offer alternatives or refunds. We are not liable for any inconvenience caused by stockouts.

• Intellectual Property Disclaimer

Miko Craft’s trademarks, logos, and content are protected by intellectual property laws. Unauthorized use of these trademarks, logos, or content is strictly prohibited. Any unauthorized use may lead to legal action.

• Privacy and Data Protection Disclaimer

Your use of our Website is subject to our Privacy Policy. We take reasonable measures to protect your data; however, by using our Website, you acknowledge that your personal data may be processed by third-party services like Shopify and payment processors. We are not responsible for how these third parties handle your data. Please review their privacy policies for more information.

• User-Generated Content Disclaimer

We do not endorse or guarantee the accuracy, legality, or appropriateness of any user-generated content submitted to our Website. By submitting content, you represent that it does not infringe upon third-party rights or violate any laws. We reserve the right to remove or modify any content that violates our Terms of Service or is deemed inappropriate.

• Limitation of Liability for Disputes

In no event will Miko Craft, its affiliated companies, or any third parties involved in the creation, production, or delivery of our Website or services be liable for any damages, losses, or expenses arising out of or in connection with your use of our Website or any products purchased through it, even if we have been advised of the possibility of such damages.

SECTION 16 – FORCE MAJEURE

We shall not be held liable for any delays or failure to perform our obligations under these Terms of Service if such delays or failures are caused by events beyond our reasonable control, including but not limited to:

• Natural disasters (such as earthquakes, floods, hurricanes)
• Acts of war, terrorism, or civil unrest
• Government actions, restrictions, or regulations
• Labor strikes, lockouts, or other industrial disturbances
• Pandemics, epidemics, or health crises
• Disruptions in supply chains or services
• Transportation or logistics delays
• Any other event or circumstance beyond our reasonable control

In the event of such force majeure occurrences, we will make reasonable efforts to mitigate the impact and resume normal operations as soon as possible. However, we are not liable for any losses or damages resulting from such delays or failures.

SECTION 17 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Miko Craft, its company Domipix Inc., its affiliates, employees, partners, licensors, and service providers from any and all claims, demands, damages, liabilities, costs, and expenses (including but not limited to attorney’s fees) arising from:

• Your breach of these Terms of Service;
• Any violation of applicable laws, regulations, or third-party rights (including intellectual property rights);
• Your use or misuse of the Website, products, or services;
• Any user-generated content you submit or contribute.
• This indemnification obligation will survive the termination of your use of the Website and our services.

SECTION 18 – GOVERNING LAW AND DISPUTE RESOLUTION

These Terms of Service and any agreements related to our services shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law principles.

• Dispute Resolution: In the event of any dispute, claim, or controversy arising out of or relating to these Terms of Service, the use of our Website, or any transaction with Miko Craft, you agree to resolve the dispute through binding arbitration rather than in court.
• Arbitration: Any dispute, controversy, or claim shall be resolved through confidential, binding arbitration in accordance with the rules of the American Arbitration Association (AAA) or another mutually agreed-upon alternative dispute resolution organization. The arbitration shall take place in California, United States, unless otherwise agreed upon in writing by both parties. The arbitration decision will be final and binding, and the prevailing party shall be entitled to recover their reasonable attorneys’ fees and costs.
• Mediation: Prior to arbitration, you and Miko Craft agree to attempt to resolve the dispute through mediation. If the parties cannot reach a resolution through mediation within 30 days of the initial dispute notice, either party may then proceed to arbitration.
• No Class Actions: You agree that any dispute will be resolved individually, and you will not participate in any class action, collective action, or representative proceeding.
• Venue: All arbitration hearings shall take place in California, United States, unless otherwise agreed upon by both parties.

This section does not prevent you or Miko Craft from seeking interim relief from a court of competent jurisdiction to prevent harm or preserve the status quo during the arbitration process.

By agreeing to these Terms of Service, you acknowledge that you waive the right to a trial by jury or to participate in any class action lawsuits.

SECTION 19 - SEVERABILITY

If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision will be deemed severed from these Terms of Service. However, the remainder of the Terms will remain valid and enforceable to the fullest extent permitted by applicable law. The invalidity or unenforceability of any provision will not affect the validity of any other provision in these Terms of Service.

SECTION 20 – MODIFICATIONS TO THE SERVICE AND PRICES 

• Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part or content thereof) at any time, without prior notice.
• While we will make reasonable efforts to notify users of significant changes, it is your responsibility to periodically review these Terms of Service to stay informed of any updates.
• We shall not be held liable for any modifications, price changes, suspensions, or discontinuations of the Service, and any such actions will not entitle users to compensation or reimbursement.

SECTION 21 – CONTACT INFORMATION

For questions about these Terms of Service, please contact us at:

Email: info@mikocraftshop.com

Phone: 949-662-1528

WeChat: MikoCraft

Our customer support hours are from 10 AM to 7 PM (PST) Monday through Saturday.